When the records disappear

We re-check a live domain every week. If its records are gone, you get a mail and the artist is untouched.

Own domain

The weekly check

Every Monday morning we check every domain that shows a website. If the records are gone, the domain is marked Not live and the owners get a mail saying so.

What it means

The artist is untouched. The website is still at the handle on TAP. Only the domain shows nothing, because nothing points it at TAP.

What to do

Put the records back at your DNS provider and press Check DNS under Website. Or take the domain off, if you moved the site elsewhere.

Who did it

Nobody. A check by a schedule has no person on it, so the Activity page shows it as done by TAP.

Still stuck?

Write to us with the handle and what you tried. A person answers, usually the same day.

Write to us