Your name, avatar and email

How your team sees you on the artists you belong to, and the address you sign in with.

Your account

Your account is under Account, apart from the artists.

Full name

Your own name, not the artist's, up to 120 characters. Your team sees it on the artists you belong to, and the Activity page uses it to say who did what.

Avatar

Shown to your team, and on the artists where you show as a contact. JPEG, PNG or WebP, up to 50 MB and 30 megapixels.

Email

The address you sign in with, and where invites land. It cannot be changed from the account page. Write to us and we change it for you.

The avatar is also the photo on your passport. Once a passport is issued you can replace the avatar, and the change is written to your activity, but you cannot remove it.

Contact on artist pages

The card on the General tab lists every artist you belong to, apart from a suspended one. Open one and switch on 'Show as a contact on the website and the EPK' to be listed under Contacts there, with the email and phone you give. Nobody else can switch it on for you: Contacts: who a promoter writes to.

To take all of it out, or to close the account: Your export, and deleting your account.

Updated 25 Sep 2026 Confirm your email

Still stuck?

Write to us with the handle and what you tried. A person answers, usually the same day.

Write to us